Methodology
A proven process refined over more than 22 years and hundreds of projects. Each phase is designed to minimize risks and maximize results.
Our methodology
Discovery
We analyze your business, goals and processes to understand exactly what you need.
- Technical audit
- Process analysis
- KPI definition
- Initial roadmap
Strategy
We design the optimal solution aligned with your business objectives and budget.
- Technical architecture
- Integration plan
- UX/UI wireframes
- Detailed proposal
Development
We implement the solution with agile methodology, incremental deliveries and constant reviews.
- 2-week sprints
- Regular demos
- Continuous testing
- Code review
Launch
We deploy your project with a careful migration plan and no interruptions.
- Data migration
- Planned go-live
- Team training
- 24/7 monitoring
Support
We support you with ongoing maintenance, optimization and platform evolution.
- Guaranteed SLA
- Updates
- Continuous optimization
- Scalability
What each phase means in an eCommerce project
In discovery we review how you sell today: channels, catalogue, order processes, systems such as the ERP or CRM, and what your team does by hand. In strategy we turn that into a written scope, with the platform, integrations and prioritised phases, so every major decision is made before any code is written.
Development is organised in incremental releases that your team reviews in a test environment. Launch includes data migration, redirects to protect search rankings and a period of closer monitoring. And support is not an add-on: it is the phase in which the store improves with real usage data.
What working with us is like
You have a single project lead who coordinates the team and is your point of contact. Priorities are reviewed with you in regular meetings, and everything agreed is put in writing: scope, changes and technical decisions.
Nothing reaches production without your team having validated it in the test environment. If a new need appears mid-project, we assess it and decide with you whether it fits the current phase or the next, instead of letting it pile up unchecked.
After go-live
Support works with published priority levels: a critical incident, such as a store that is down or unable to sell, gets a response in under an hour, with 24/7 emergency cover. Other requests are handled according to their impact, and the store's evolution is planned in a shared roadmap.
To see how we apply this methodology to a specific type of project, have a look at how we approach an ERP-integrated B2B eCommerce, an SAP integration or ongoing support and maintenance.
Frequently asked questions
Is the BMITZ methodology agile?
We work in incremental releases with frequent reviews, but starting from a written, validated scope. That combines the flexibility to adjust priorities with the predictability an ERP-connected project needs.
Who is my point of contact during the project?
A single project lead who coordinates the technical team and any specialists needed. They keep you informed of progress and are the person you agree changes with.
How are releases validated before going live?
Each release is first reviewed in a test environment with representative data. Your team validates it and only then does it go to production.
What happens if a new need appears mid-project?
We assess its impact on timeline and cost and decide with you whether it goes into the current phase or the next. It is recorded in writing so the scope stays clear for both sides.
Ready to start?
Tell us about your project and we'll explain how we can help.