Integrating your ERP (Dynamics, SAP, Sage, etc.) or PIM with your eCommerce platform is essential for real-time operations and keeping all your business information synchronized. We automate supplier, customer, catalog, inventory, pricing, purchase and sales orders, and invoicing management.
Features
Benefits
Connect your eCommerce with other platforms
Improve the business’s profit margin and complement your platform’s functionality. Integrating the ERP (Dynamics, SAP, Sage, etc.) or the PIM with the eCommerce streamlines operations: it eliminates manual processes and synchronizes all business information in real time, from suppliers and customers to catalog, inventory, pricing, orders and invoicing.
The platform can also connect with logistics operators, measurement systems, customer-service tools or other elements that add value.
Optimize productivity and margin through technology
We have executed hundreds of integrations and specialize in improving margins and automating workflows, in both B2C and B2B projects, across different ERP and proprietary systems, resulting in efficient and robust platforms.
What can you gain from this change? Integration adds value to the company by automating repetitive tasks, improving processes and reducing errors, freeing resources for more profitable work, lowering costs and increasing the satisfaction of customers and team alike.
Some of the areas we improve in the company
We increase profits and recover hidden profits, generating added value and improving product management through process automation and workflow optimization by integrating the ERP with the eCommerce.
We refine internal organization and sales organization, help increase market share and invest in R&D, and make it possible to spend time and resources on more profitable tasks, improving every process with fewer errors and greater satisfaction for customers and everyone involved in the workflow. And there are many more areas to improve: shall we talk?
Architecture: direct connector or integration layer
The first decision in any integration is how the systems will talk to each other. With one eCommerce platform and one ERP, a direct connector between their APIs is usually the simplest and cheapest option to maintain. When more pieces come in (PIM, CRM, logistics provider, marketplaces, several stores), an intermediate layer pays off, whether it's an in-house middleware or an integration platform (iPaaS), centralising data transformations and avoiding a web of point-to-point connections.
The choice isn't purely technical: an iPaaS has its own licence and learning curve, and an in-house connector needs a team to maintain it. We decide with you based on the number of systems, the data volume and who will own the integration in the future.
When something fails: queues, retries and alerts
No integration is free of incidents: an ERP under maintenance, an API that doesn't respond, a product with incomplete data. What matters is that a failure never turns into a lost order. That's why we work with queues: every message is logged and, if the target system is unavailable, it is retried automatically until it goes through.
Each operation is designed so that repeating it doesn't create duplicates, so a retry never produces two orders or two invoices. Anything that can't be processed is set aside with the reason for the error, the person responsible is notified, and it can be reprocessed once fixed. A status dashboard shows what has synced and what is pending without opening a ticket.
From data map to go-live
Before writing any code we draw up a data map: which entities are exchanged, which system owns each one, how often, and what happens in exceptional cases. We then develop against test environments, run the initial load and validate with real data from your business before switching the integration on in production.
Each system has its own technical route and particularities. We explain them on each integration's page: SAP, Microsoft Dynamics 365, Oracle NetSuite, Odoo, Holded, a3ERP and Sage, Salesforce CRM, HubSpot, Zoho CRM, Akeneo, Pimcore, Stripe, Adyen, Redsys and PayPal.
Frequently asked questions
Which systems does your eCommerce integration service cover?
ERP, CRM, PIM, payment gateways, logistics providers and marketplaces, as well as in-house systems built by each company. We have dedicated pages for the most common integrations, and if your system isn't listed there, we look at which connection options it offers.
Is an off-the-shelf connector a good way to integrate eCommerce with the ERP?
It can be a good option if your processes fit what the connector does out of the box. When there are customer-specific price lists, custom stock rules or flows the connector doesn't handle, adapting it can cost more than an integration designed for your case. We assess it by checking what the connector covers against your data map.
Can eCommerce be integrated with an old ERP or one without an API?
In many cases, yes. When the system doesn't offer a usable API, it can work through scheduled file exchange, an intermediate database or a small service that exposes the data the store needs. The solution depends on what the system allows and how often you need data to sync.
What maintenance does an eCommerce integration need once it's live?
Monitoring of errors and queues, and adaptation whenever one of the systems changes: a new version of the ERP, the platform or an API. It also evolves with the business, for example when you open a new country or channel. We cover this within our support and maintenance service.
Need this service?
Contact us and we will advise you on the best solution for your project.
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