Why integrate SAP?
SAP is the reference ERP for many large enterprises. BMITZ offers integration services between eCommerce platforms and SAP S/4HANA, SAP Business One, and SAP ECC, synchronizing orders, customers, products, stock, and financial information in real-time.
Key features
- Bidirectional data synchronization
- Real-time order integration
- Centralized stock management
- Customer and pricing sync
- Automatic invoicing
- SAP APIs and middleware
What gets synchronised between SAP and your eCommerce
A good integration starts by deciding which system owns each piece of data. Typically SAP is the source of truth for the item master, stock, customer-specific price conditions and financial information, while the online store creates orders and registers new customers.
The data that usually flows between both systems includes item masters and variants; stock per warehouse or plant; price lists, discounts and conditions per customer or group; B2B customers with their delivery addresses and payment terms; orders and their status (confirmed, shipped, invoiced); and delivery notes, invoices and shipment tracking numbers.
How we connect SAP to the store
The technical route depends on the SAP product. SAP S/4HANA and SAP ECC use OData services, BAPI/RFC or IDocs; SAP Business One uses the Service Layer or the DI API. We choose the option your SAP team, or your SAP partner, can maintain and monitor afterwards.
There are two possible approaches. A dedicated connector between the eCommerce platform and SAP is more direct when flows are clear and few systems are involved. A middleware or iPaaS layer pays off when several systems need orchestrating (ERP, PIM, CRM, logistics) or when you need centralised monitoring and retries.
Not everything has to be real time. Stock and prices are usually synced every few minutes or on events, orders are sent to SAP as soon as payment is confirmed, and full master data is reloaded in overnight jobs. We tune each flow to your volume and how critical it is to your business.
How we run an SAP integration project
We start with an integration analysis: data inventory, business rules (which system owns each field, what happens to an order without stock, how returns and credit notes are handled) and volumes. The result is a mapping document that your team and whoever maintains SAP sign off before any code is written.
We develop and test against an SAP test environment before touching production, and keep a log of every synchronisation so errors can be detected and retried without manual intervention.
The integration works with Adobe Commerce (Magento), PrestaShop and Shopify, as well as with custom-built B2B ordering portals.
Integration services
Everything you need to connect SAP with your eCommerce
Ideal for your industry
Integration with SAP is especially useful for companies in these industries looking to optimize their operations.
Frequently asked questions
Do you integrate both SAP Business One and S/4HANA?
Yes, although they are different integrations because of each product's technology: Business One exposes the Service Layer and DI API, while S/4HANA and ECC work with OData, BAPI or IDocs. In the initial analysis we confirm the version, the modules and which interfaces are available in your installation.
Does SAP need to be modified to connect the store?
Usually the standard system isn't changed: we use interfaces SAP already provides. Sometimes services need enabling, a technical user created or small adjustments made, which your SAP partner usually handles. We coordinate with them.
What happens if SAP is unavailable for a while?
The store keeps selling. Orders are queued and sent as soon as SAP responds again, and stock uses the last synchronised data. Incidents are logged and retried automatically.
How long does an SAP–eCommerce integration take?
It depends on the number of flows and the complexity of the business rules, which is why we pin it down in the initial analysis. Ask us for a first call and we'll get back to you within 24 hours.
Ready to integrate SAP?
Contact our experts to design the perfect integration for your business.
Talk to an expert